Sorry, It's Discontinued
Sorry, It’s Discontinued is a podcast that highlights the reality of retail and takes you behind the counter of the luxury beauty, fragrance, and fashion retail world. Hosted by Hilary, a former business manager with over 25 years in brands like Chanel, Tom Ford, Clarins, and Prescriptives, this show is full of retail stories and insider perspectives from Hilary and fellow Retail Warriors who know first hand what retail is like.
The first 10 episodes introduced listeners to some of the incredible people working in the industry. Now, the podcast shifts deeper — into the real experiences of what it’s like working in retail and navigating this industry now a days.
From the heartbreak of a favorite lipstick being discontinued, to corporate store visits and the unfiltered truth about working in retail, Hilary delivers stories that are honest, funny, and relatable. She dives into the daily realities of beauty advisors, style advisors, makeup artists, freelance artists, and commission-based associates, sharing the glamour, the grit, and everything in between.
This is for my retail family — and for all of us who are customers and want to know what really happens behind the counter. Have a seat and join us, with new episodes every Thursday.
Sorry, It's Discontinued
Neiman Marcus: The Dallas Store That Changed American Fashion
In this episode, Hilary takes you back to 1907, when Neiman Marcus opened its doors under unexpected circumstances — with only one founder present on opening day. From its fragile beginnings to the 1913 fire, the ambitious rebuild, and the rise of Stanley Marcus, this is the story of how a small 50-foot storefront in Dallas became one of the most influential names in American fashion.
You’ll hear how Chanel’s visit to Dallas shaped global style, how Neiman Marcus defined luxury retail for decades, and why the Downtown Dallas flagship still matters today — especially as conversations continue about its uncertain future.
Hilary also shares her own experience visiting the store for the first time, and how stepping inside felt like stepping back in time.
💋Have a discontinued favorite or retail story? Share it with Hilary here!
If you enjoyed this episode, please follow Sorry, It’s Discontinued on your favorite podcast app, and leave a quick rating or review—it really helps our retail family and fellow customers find the show.
You can also connect with me on Instagram, TikTok, and Facebook @sorryitsdiscontinued. And if you have your own behind-the-counter story, discontinued product heartbreak, or beauty industry confession, send it my way—your story might be featured in a future episode.
This podcast is independently produced and is not affiliated with any brands or companies mentioned. All stories and opinions shared are personal, reflecting the real-life experiences of those who’ve worked in this industry with heart and hustle.
Thank you for being here 💄
the website: www.sorryitsdiscontinued.com
Connect with me:
Instagram & TikTok: @sorryitsdiscontinued
Listen wherever you get your podcasts 🎧
Want to share your story or suggest a topic?
Visit www.sorryitsdiscontinued.com and scroll to "Tell Me Your Story"
New episodes every Thursday
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