Sorry, It's Discontinued
Sorry, It’s Discontinued is a podcast that highlights the reality of retail and takes you behind the counter of the luxury beauty, fragrance, and fashion retail world. Hosted by Hilary, a former business manager with over 25 years in brands like Chanel, Tom Ford, Clarins, and Prescriptives, this show is full of retail stories and insider perspectives from Hilary and fellow Retail Warriors who know first hand what retail is like.
The first 10 episodes introduced listeners to some of the incredible people working in the industry. Now, the podcast shifts deeper — into the real experiences of what it’s like working in retail and navigating this industry now a days.
From the heartbreak of a favorite lipstick being discontinued, to corporate store visits and the unfiltered truth about working in retail, Hilary delivers stories that are honest, funny, and relatable. She dives into the daily realities of beauty advisors, style advisors, makeup artists, freelance artists, and commission-based associates, sharing the glamour, the grit, and everything in between.
This is for my retail family — and for all of us who are customers and want to know what really happens behind the counter. Have a seat and join us, with new episodes every Thursday.
Sorry, It's Discontinued
Holiday Schedules: How It All Began
The holidays feel magical for shoppers… but for retail workers, December often feels like a marathon you never trained for.
In Part 1 of this two-episode series, we’re taking a step back — way back — to uncover how holiday retail schedules were built over the last 100 years.
From the glamorous department store palaces of the 1920s…
to the bustling mall culture of the 80s…
to the big-box boom of the 90s…
We’re exploring how long hours, blackout dates, and mandatory holiday availability became the norm — and why December still carries so much emotional weight for the people who work behind the counter.
If you’ve ever wondered, “Why does holiday retail feel like THIS?” — this episode is your answer.
Part history lesson, part retail time-travel, and all heart.
Next week: Part 2 — how COVID, corporate decisions, and modern retail culture reshaped today’s holiday schedules, and what it means for workers now.
💋Have a discontinued favorite or retail story? Share it with Hilary here!
If you enjoyed this episode, please follow Sorry, It’s Discontinued on your favorite podcast app, and leave a quick rating or review—it really helps our retail family and fellow customers find the show.
You can also connect with me on Instagram, TikTok, and Facebook @sorryitsdiscontinued. And if you have your own behind-the-counter story, discontinued product heartbreak, or beauty industry confession, send it my way—your story might be featured in a future episode.
This podcast is independently produced and is not affiliated with any brands or companies mentioned. All stories and opinions shared are personal, reflecting the real-life experiences of those who’ve worked in this industry with heart and hustle.
Thank you for being here 💄
the website: www.sorryitsdiscontinued.com
Connect with me:
Instagram & TikTok: @sorryitsdiscontinued
Listen wherever you get your podcasts 🎧
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Visit www.sorryitsdiscontinued.com and scroll to "Tell Me Your Story"
New episodes every Thursday
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