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Sorry, It's Discontinued
“Sorry, It’s Discontinued” celebrates the unsung heroes of the luxury beauty and fashion world. Hosted by Hilary, a seasoned beauty and retail expert, this show invites listeners to "have a seat" with the people behind the counter—to explore who they are, what drew them into this industry, and what keeps them inspired in an ever-changing retail landscape. With online shopping becoming more dominant, store traffic shifting, and stock challenges rising, Hilary brings these rich, human stories to the forefront.
Each episode weaves in fascinating facts about the history of retail, iconic brands, and long-lost products that left their mark. The show reminds us why in-person shopping—and the human connection it brings—still matters. It’s about resilience, hustle, and the real people behind the retail counters in this industry—an industry that relies on connection in a world where connecting is constantly shifting.
Sorry, It's Discontinued
Olga: Retail Royalty
In this episode, Hilary and Olga discuss Olga's journey in the beauty industry, from her beginnings as a bored housewife to becoming a successful business manager of numerous beauty brands. They explore the importance of mentorship, building a clientele, and the challenges faced in high-pressure environments. Olga shares her experiences at Neiman Marcus Chanel and La Prairie, emphasizing the significance of teamwork and mental health. The conversation highlights the joy of freelancing and the necessity of embracing change, ultimately highlighting the passion that drives success in the beauty industry. Facebook: @Olgareza. Instagram: @reza_olga
Thanks so much for listening to today’s episode of *Sorry, It’s Discontinued.*
If this story inspired you—or if you love hearing the real voices behind the counter—
I’d love it if you followed the show, left a review, or shared this episode with a friend. And a little note from me: I’m still learning how to interview and finding my rhythm with how I shape these episodes. My heart is always with the guests of honor while honoring the world of retail we’ve all been part of.
If you have thoughts or suggestions would be interested in being a guest, I’d love to hear from you. Send me a message on my website at *sorryitsdiscontinued.com.*
This podcast is independently produced and not affiliated with or sponsored by any brands, companies, or retail stores mentioned. All stories and opinions are personal and reflect the views of the individuals speaking.
We keep it real, but this space is meant to be respectful of the brands, stores, and careers we’ve all worked hard for.
Until next time, thank you for being here. And remember—a smile can brighten someone's day, whether you are behind the counter or in front of it.
the website: www.sorryitsdiscontinued.com
Connect with me:
Instagram & TikTok: @sorryitsdiscontinued
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