Sorry, It's Discontinued: Retail Therapy for the Retail Community
Welcome to Sorry, It's Discontinued — a podcast about the human side of retail.
Hosted by Hilary Nichols, a former luxury beauty manager with more than 25 years of experience in retail, beauty, and fragrance, this show explores the journeys, experiences, and stories that shape the people who work in retail.
Through conversations with beauty advisors, fragrance specialists, makeup artists, freelancers, entrepreneurs, and retail professionals, we highlight the paths that led them to their passions and the lessons they've learned along the way.
In solo episodes, Hilary shares honest reflections on the reality of retail — the good, the bad, the funny, the frustrating, and the unforgettable — while celebrating the brands, products, and history that made the industry special.
💄 Have a seat, hit follow, and join me as we explore the heart, humor, and humanity of retail.
🎙️ New episodes every Thursday.
Sorry, It's Discontinued: Retail Therapy for the Retail Community
Latest Episodes
Celebrating One Year of this Podcast | Thank You
Over a year ago, on June 5th, 2025, I hit publish on the very first episode of Sorry, It's Discontinued.At the time, I had no idea where this journey would lead. I wasn't sure if anyone would listen, but I knew there were storie...
First Retail Job, Lifelong Lessons | Behind the Counter with Yani Nufio
What starts as a first retail job can lead to a career you never expected—and friendships you'll cherish forever.In this episode of Sorry, It's Discontinued, Hilary sits down with longtime friend Yani Nufio ...
What If the Gossip Is Wrong?
We spend more time with our coworkers than almost anyone else in our lives—so why is it often easier to talk about people than talk to them?This week, Hilary explores workplace drama, gossip, assumptions, and the stories we create about ...
Onward and Upward | Behind the Counter with KingMega Fitness
This week, I'm joined by Mega of KingMega Fitness.We met by chance at Macy's while talking about our shared experiences in retail, and I quickly realized he had a story worth sharing.Growing up in a military family, Mega learned t...
Beauty, Faith & Real Estate | Behind the Counter with Alaysha Durall
This week, I’m sharing a conversation I recently had with my friend, Alaysha Durall, about beauty, faith, family, and following your dreams.Growing up in Lafayette, Louisiana, Alaysha fell in love with beauty while w...